Support Page

Welcome to the Handstand Timer support page! If you’re having issues or have any questions about using Handstand Timer, you’ve come to the right place.

Troubleshooting

1. The Video/Camera Isn’t Loading

• Make sure you have granted camera permissions to the Handstand Timer app.
• Check that your camera is not being used by another application.
• If the issue persists, try refreshing the page or restarting the app.

2. The Timer Does Not Start

• Confirm that you have the desired pose selected. Note that the “hands up” pose is useful to verify that pose detection is working.
• Ensure camera permission is enabled in your browser or app settings.
• Make sure your whole body is visible in the frame.

3. Poor Performance

If the video is not smooth and responsive, you may be able to improve performance by:

• Using the “light” model. From the pose page, click on the settings (gear) icon in the top right. Open Advanced Options, click the Pose Model Complexity dropdown and select “light”.
• Try restarting your device.

Contact Us

If you continue to experience issues, feel free to reach out for support. You can send us an email at info@handstandtimer.com.

We’re here to help you make the most out of your movement practice!